Our Core Values

Our Vision

To deliver innovative, AI-powered software solutions that will help law firms and in-house legal departments optimize their internal operations, accelerate their revenue growth, and provide superior customer service to their clients.

Our Purpose

To always stay focused on the needs of our customers – from the smallest law firm to the largest in-house legal team – and be relentless in our commitment to deliver superior software solutions, complemented with unmatched white glove customer service.

Our Core Values

Organizational Shared Values are at the Heartbeat of Everything We Do

Global Community: We are a diverse, global community of experienced, intelligent contributors founded on respect, integrity, inclusion, and courage. Together, we focus on the needs of our customers by providing consulting, software, and professional service solutions that enable digital transformation.

Customer Obsession: Customer Focus is critical to our company’s success, ensuring we prioritize customer needs in all we do. Therefore, the decisions we make internally – whether they come from sales, marketing, product management, support, or other functions – should contribute to this objective wherever possible.

Consistent Collaboration: Achieving customer satisfaction starts with collaboration – working together towards a common goal through teamwork, timely and open communication, and mutual support. By doing so, we achieve the goal of “community intelligence” where collective contribution deliver more value than anyone operating alone.

Focused Engagement: We focus on the task at hand and engage with our co-workers at every level to deliver the desired outcome, which is to continuously build and strengthen customer satisfaction and loyalty. To achieve that, we align as a team internally to identify, prioritize, and solve critical business problems.

True Empowerment: We have the tools, resources, and support from the leadership team to provide the software and service solutions that our customers desire most. Being open to creative solutions, experimentation, failure, and continuous improvement drives our curiosity. Our curiosity drives our innovation.

Empathy & Inclusion: This is a core value that is essential both externally and internally. First, we proactively engage with our customers to gain their perspectives and insights, which are necessary to ensure their voice is heard . Likewise, this same empathy is applied internally to ensure every team member is acknowledged for their inherent worth and dignity, regardless of differences.